According to the article 6. item 3. of the Law on Provision of Services in Tourism
(“Narodne novine” nr., 130/17) we inform customers that complaints about the
quality of our services can be submitted in writing form to the address:
Kleio Travel, travel agency
Put bana Josipa Jelačića 78
20207 Brašina, Croatia
or to the e-mail address: info@kleiotravel.com
The answer to Your complaint will be provided in written form no later than 15
days after the receipt of the complaint.